What Our Customers Are Saying
We're proud to have earned a 4.9-star rating from over 680+ happy customers.
Here's what families, schools, and event planners across Western MA and Northern CT have to say.
Birthday Parties
"My daughter's 3rd birthday was absolutely perfect!"
I'm so glad I decided to go with a professional company. Reliability and quality were really important to us, and Party Patrol delivered both. I loved the package deal that included the tables and chairs—it made everything so convenient. Setting everything up online was super easy, and the payment process was a breeze. The team communicated every step of the way. Everyone was friendly, kind, and professional. Delivery and setup went smoothly, and I especially loved the overnight feature—it gave us time to enjoy the party without rushing to return anything.
"My son had the best birthday!"
Absolutely amazing service. The bounce house was set up and taken away without us needing to be home. Highly recommend!
"The kids loved the bouncy house so much they bounced into the evening."
Working with Party Patrol Rentals was great! Delivery was timely and professional. Thank you for making our 8 year old's birthday the best it could possibly be!
"Made my son's birthday weekend epic!"
Extremely easy to work with, set up was a breeze, comfortable interaction. They put everything up, and even took everything down! Left without a trace!!
Halloween & Seasonal Parties
"The obstacle course was a huge hit at our Halloween party!"
The kids loved it and it kept them entertained for hours. Delivery and setup was also a breeze! Thank you!
"Perfect for our birthday/Halloween party!"
We rented a bounce house for a birthday/Halloween party. The delivery, setup and takedown went smooth. The bounce house was perfect!!!
School Events & Fundraisers
"One of the best rental companies I have worked with."
I work on fundraising events across the country, and Party Patrol is one of the best rental companies I have worked with. From the first call with DeeDee through the tent pickup, I was impressed by the professionalism, efficiency, and kindness of the staff. DeeDee, especially, went above and beyond while working to obtain the tent permits. I already plan to use them for our future events in Hartford.
Graduation Parties
"Perfect for my daughter's graduation!"
We ordered a photobooth for my daughter's graduation. It was perfect!!!! The props really made the difference and I love having a copy of everyone's photo. I think this is the only item you could rent that babies - grandparents will get involved in. It was A++++++"
Weddings & Formal Events
"Bryan did an absolutely fabulous job the day of my wedding!"
The staff at Party Patrol was very responsive via email making it so easy to set everything up. Everyone demonstrated excellent customer service. As for the day of the wedding, the photobooth was a hit! The props that they brought were awesome - everyone had so much fun taking pictures. Bryan did an outstanding job making sure the photobooth was running smoothly. I HIGHLY recommend Party Patrol for their rental services.
"Christopher went above and beyond to ensure my day was perfect!"
I used Party Patrol Rentals for my wedding. I want to specifically thank the wedding expert Christopher who went above and beyond to ensure that my day was perfect! He was with me every step of the way and even personally delivered and setup my Elite Hexagon tents. The Photo Booth attendant Matthew was also a great hit and made our guests feel comfortable taking pictures.
"The uplighting made the place absolutely beautiful!"
Our experience with Matt was 100% positive! We hired for DJ services, uplighting, photo booth and monogram. He met with us several times at my request as I wanted everything to be perfect! He absolutely delivered! The photo booth was truly enjoyed by all of our guests and the music was awesome!
"Reasonably priced and very professional."
My husband and I used Party Patrol for our wedding as our DJ and also for their photobooth. They were reasonably priced and very professional. We LOVE our guestbook filled with all of the photobooth strips from the night. The customization of the strips to match our invitation was great too.
Delivery & Service
"They actually delivered a day early free of charge!"
Quick, efficient, professional, clear communication, on time delivery. They actually delivered a day early free of charge which gave me more time to set up. The bounce house was a blast. Will definitely use Party Patrol in the future.
"They kept me up to date on drop off and pick up."
Great rental and experience! They kept me up to date on drop off and pick up. Were true to their word with everything and the bounce house/slide was fantastic! Really big! The kids had a blast all day and even into the night.
"Professional and easy to work with."
Party Patrol was great! They were professional and easy to work with. I needed to meet them at the site and asked if they would text me 10 minutes before arrival. They texted me ahead of time and were perfectly on schedule.
"Kids love bounce houses—keeps them entertained the whole party!"
Easy online order process, several options to choose, timely communication between texts, emails, calls, and friendly customer service across office staff, setup and pickup crews.
Repeat Customers
"We've used Party Patrol for years!"
We have used Party Patrol to rent a bounce house for our son's birthday party for years and are always pleased with their service.
"2nd time renting—pleasure from beginning to end."
2nd time renting a bounce house from Party Patrol. Just like the first time, it was a pleasure from beginning to end.
"Always have what we are looking for!"
Always have what we are looking for and for a great price!
Westfield, MA
"Accommodating in every way!"
Party Patrol Rentals were accommodating in every way from the moment I booked my event until the day the delivery in Westfield MA drivers came to pick everything up. I will definitely be recommending to all!
Hartford, CT
"I already plan to use them for our future events in Hartford."
From the first call with DeeDee through the tent pickup, I was impressed by the professionalism, efficiency, and kindness of the staff. DeeDee, especially, went above and beyond while working to obtain the tent permits.
Ready to Book Your Event?
Join hundreds of happy customers across Western MA and Northern CT.
Book Now or call (413) 230-0596